Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

We are currently recruiting for a Reception Manager for our 5-Star super-boutique The Londoner Hotel.

Overview:

• An Amazing opportunities to join the Front of House Team at The Londoner Hotel as a Reception Manager.
• As a Reception Manager you will be responsible for ensuring the smooth running of the lobby operation ensuring a high level of service is always maintained and expectations are exceeded.
• As a Reception Manager your focus will be on service delivery as guest satisfaction is paramount within this role.

• Your will responsible for ensuring you lead and the lobby team to establish a highly motivated and winning team.

About You:

• Proven track record of overseeing a busy reception as a reception supervisor or hotel duty management experience is required within a 4 or 5 Star hotel.
• Previous experience of IT applications including Opera, Office 365, Guest Plus.
• Be able to demonstrate previous experience of leading, coaching and developing a team.
• It is essential you have excellent attention to detail and customer service skills.

• Impeccable command of the English language both written and spoken.

Our Benefits Package:

• Career development opportunities and a wide range of training programs.
• 28 days Holiday per annum including Bank Holidays.
• Complimentary hot meals, salad bar and beverages provided daily.
• Uniforms provided per role requirement.
• Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family.
• Discounts on food and beverage in all Edwardian restaurants, bars & spas.

Eligibility

• In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the Uk. Documented evidence of eligibility will be required from candidates as part of the recruitment process.