Customer Service Advisor Job at Jark, North Yorkshire

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Job Description

Customer Service Advisor
Sherburn in Elmet
Monday to Friday 0800am - 1630pm

We are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet.

Main Responsibilities:

  • Dealing with incoming calls; advise customers on products
  • Dealing with all aspects of customer services - chasing deliveries, arranging collections, arranging credits
  • Processing sales orders
  • Liaise with external teams
  • Build business relationship with external customers
  • Liaise with customers on delivery re-scheduling and re-sourcing if required
  • Maintain and monitor own Client base
  • Upselling where possible

Skills Required:

  • Customer focused
  • Customer service experience
  • Excellent IT skills, Microsoft office, Excel
  • Excellent communication skills both verbal and written
  • Excellent listening skills
  • Have a proactive approach, working in an agile business
  • Microsoft Office applications, Excel, PowerPoint, Word

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