Customer Service Advisor
Sherburn in Elmet
Monday to Friday 0800am - 1630pm

We are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet.

Main Responsibilities:

• Dealing with incoming calls; advise customers on products
• Dealing with all aspects of customer services - chasing deliveries, arranging collections, arranging credits
• Processing sales orders
• Liaise with external teams
• Build business relationship with external customers
• Liaise with customers on delivery re-scheduling and re-sourcing if required
• Maintain and monitor own Client base
• Upselling where possible

Skills Required:

• Customer focused
• Customer service experience
• Excellent IT skills, Microsoft office, Excel
• Excellent communication skills both verbal and written
• Excellent listening skills
• Have a proactive approach, working in an agile business
• Microsoft Office applications, Excel, PowerPoint, Word