Are you passionate about helping your colleagues grow and develop, constantly seeking ways to improve their learning experience?

Are you a great communicator who is able to build strong relationships across all levels of the business and offer your support where needed?

Do you thrive in such a varied role and can easily flex between enhancing L&D programmes and activities that already exist as well as creating fit for purpose solutions from a blank piece of paper?

Is remaining highly organised to make sure expectations and goals are met effectively important to you?

Are you proactive and self-motivated attitude inspires others in your team and engages your colleagues in the learning and development programmes you and your team effectively design?

If this is you, we have a fantastic opportunity for you to join our L&D team here at Buzz Bingo with hybrid working and a competitive salary of up to £40,000 per annum, depending upon experience.

About your role

As Learning & Development Designer, you’ll scope, design and implement innovative and blended learning and development initiatives, deliver effective training programmes and make sure what we offer continues to deliver results in line with the needs of the business.

Where does your role fit in

This role sits within our small internal Learning & Development team and part of the wider HR function. You’ll be part of a talented team who together support the delivery of our overall learning and development strategy, people plan and support the delivery of functional plans by developing capabilities that allow us to drive our business goals.

This role will work with Senior Managers across the business and is pivotal in developing and managing relationships with key stakeholders to ensure buy in is gained and the success of our internal programmes is maximised.

Your tasks and responsibilities

• Scope, design, deliver and evaluate a range of training initiatives and programmes, including leadership, soft skills, technical and knowledge-based solutions, as required by the business
• Design and deliver blended learning solutions to include eLearning content, screen cast, pod casts, face to face and online workshops and digital toolkits etc.
• Measure and evaluate the impact of the training provided, make improvements, and ensure programmes remain fit for purpose
• Support the delivery of the L&D strategy
• Manage Apprenticeships programmes within our business, to include 3rd party relationships, the onboarding of new suppliers and qualifications and maximising the return on our levy pot
• Manage 3rd party supplier’s workload request and ensure the services delivered are of the standard required by the business
• Deliver Train the Trainers to delivery teams to make sure they are upskilled appropriately, and skills and knowledge are transferred effectively to colleagues
• Develop innovative solutions that create commercial benefit for the business
• Identify areas of improvement and work with key stakeholders within the business to develop appropriate L&D solutions
• Make recommendations where needed for improvements and react to feedback
• Act as a liaison point and consult with Senior Managers/central teams to ensure training and development initiatives required to deliver functional plans achieve the required results
• Liaise with all levels of colleagues within the business
• Support the development and maintenance of career paths and opportunities for progression
• Support work-based learning programmes that are mapped to university qualifications, offering effective tutoring and accurate assessment of work
• Manage, maintain, and enhance our online learning platform to encourage an employee led learning environment
• To provide L&D support to the business as and when required

You will aim to achieve

• Effective delivery of the learning and development strategy in line with overall business strategy and objectives

Your knowledge and experience

• Strong learning & development experience, preferably within a multi-site Hospitality/Leisure/Retail sector, but not essential
• Experience in developing and facilitating a broad range of L&D solutions including but not limited to; management & leadership development, new product, system, regulatory and digital training for colleagues at all levels of the business
• Experience of leading learning and development initiatives to support cultural and business change, preferably in an Omni-channel business
• Proven experience in scoping, designing, developing and evaluating training programmes that drive engagement and a commercial benefit

Benefits

• 33 days annual leave (including bank holidays)
• Options to buy additional leave
• Annual company bonus scheme
• Help@Hand – a physical and mental wellbeing app for you and your family with remote access to a GP for advice and more
• Thrive App – for your mental wellbeing approved by the NHS, and is designed for the prevention, early detection and self-management of common mental health conditions
• My Eva – an online financial expert to help with any money-related matters from building up savings, finding the right mortgage, managing debt, pension saving and so much more
• Buzz Brights Apprenticeships
• Buzz Learning our digital learning platform with access to 100s of online courses
• Refer a friend scheme
• Life assurance
• Company pension